Terms and Conditions

Welcome to Vorex Media! These terms explain how you can use our website and services. By using our website or working with us, you agree to these terms. If you don’t agree, please don’t use our services.

Who We Are

Vorex Media is a web design and development agency providing website creation, customization, SEO, and maintenance services.

Our Services

• We provide custom web design, development, and related digital services.

• All project details, pricing, and timelines will be discussed before starting.

• We do our best to deliver high-quality work on time, but delays can happen due to unforeseen reasons.

Payments & Refunds

• A deposit may be required before starting a project.

• Full payment is required upon project completion before we hand over the final website.

• We do not offer refunds once the work has been completed and delivered.

• If a project is canceled midway, we may issue a partial refund depending on the work done.

Your Responsibilities

• Provide accurate information about your project needs.

• Respond to our requests for content, feedback, and approvals in a timely manner.

• Ensure that any text, images, or materials you provide do not violate copyrights.

Project Revisions & Changes

• We offer a set number of revisions based on your project plan.

• Additional revisions beyond the agreed number may incur extra charges.

• Major changes after project approval may be treated as new work and billed separately.

Intellectual Property

• Once the project is completed and fully paid for, the website design and code belong to you.

• We may showcase completed work in our portfolio unless you request otherwise.

• You cannot resell or redistribute our work without our permission.

Maintenance

• We offer optional maintenance services for updates, security, and backups.

Liability & Warranty

• We strive to deliver bug-free, high-quality work, but we can’t guarantee it will be error-free forever.

• We are not responsible for losses due to website downtime, cyberattacks, or third-party failures.

• You agree to back up your website regularly to avoid data loss.

Privacy & Data Protection

• We collect and use your information only for project and communication purposes.

• We do not share your data with third parties without your consent.

• Read our Privacy Policy for more details.

Termination of Services

• We reserve the right to refuse or terminate services if we find any misuse or illegal activity.

• If you fail to make payments or violate these terms, we may suspend or stop your project.

Dispute Resolution

• If any disputes arise, we will try to resolve them professionally through discussion.

• If needed, legal action will be taken in the jurisdiction where Vorex Media operates.

Changes to These Terms

• We may update these Terms and Conditions at any time.

• Continued use of our services means you accept the updated terms.

Last updated: 9 March, 2025